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Public affairs teams:
Easily manage your risk & reputation

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Public Affairs

To manage your risk and reputation, you need to know exactly what’s going on at all times. That means knowing who your most important stakeholders are, what their key issues and needs are, who’s dealing with them, what’s being said, and how your relationships with them are tracking.

Darzin is a CRM that was designed specifically to handle stakeholder management, so you can easily do this, and much more…

Focus on your most
important stakeholders

Segment your stakeholders based on their level of influence, interest and impact. Then you can easily see who’s most important, and how well you’re engaging with them.

Easily analyze
media content

With in-built qualitative analysis, you can easily analyse and make sense of media content. Whether it’s the mainstream press or social media, you can track the issues that are being reported, and the sentiment in those reports. You can also drill down to find commentary on particular topics or from specific news organizations.

Track any info you want

Create your own custom fields, and track whatever information is uniquely important to you and your stakeholders. E.g. Relationship manager, key interests of the stakeholder, demographics.
Automatically save
emails to Darzin
Simply add the Outlook or Gmail plugin, and all your emails will automatically save to the appropriate contact in Darzin. And if the contact isn’t there yet, Darzin will create it. So your team can easily record key interactions with stakeholders.
Team dashboard
of all activity
With Darzin, your team can create a shared dashboard that shows everything anyone on the team is doing with a stakeholder. You get an instant insight into issue trends and charts, upcoming events, open tasks and grievances, recent interactions, recently added stakeholders, tag clouds, social media feeds and more.
And all very easy
for your team to use
Everything in Darzin is easy to use. There’s a very short learning curve, so your team will spend more time doing their jobs and less time wrestling with tools. And because it’s an online platform, they can use it from anywhere.
Trusted by the biggest names

Case Studies

LXRA – Public Consultation for Level Crossing Removals
The Level Crossing Removal Project is a $6 billion mega project which will remove 50 of the most dangerous and congested level crossings across Melbourne over eight years. Removing these level crossings will transform the way people live, work and travel across metropolitan Melbourne and improve safety for drivers and pedestrians. LXRA Public Consultation process proved […]
Public Participation in Rhodes Site Remediation
Remediation work valued at approximately $100M was commenced by Thiess Services, on the former Lednez/Union Carbide site and adjacent area of Homebush Bay on the Rhodes Peninsula in Sydney. Thiess Services was working in close consultation with key government regulators including the Department of Environment and Conservation, Department of Planning, Infrastructure and Natural Resources and […]
Managing Submissions on the NSW State Plan
When the NSW State Government started consultation on their draft plan for the State, they expected to get a large volume of public submissions and feedback, across a huge range of issues. Thousands of people sent in written submissions and hundreds attended meetings and workshops right across the State. The NSW Premiers Department were glad Darzin was […]

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