IAP2 Quality Assurance Standard
The standards document describes the important elements of any engagement process and was developed in response to requests for a set of ‘standardised principles’ to ensure consistency in quality and support those carrying out the process. It also allows any process to be audited against a defined standard for simpler evaluation and quality assurance.
This document outlines what each stage of a community and stakeholder engagement process should entail. It was approved by the IAP2 Federation Board in June 2015.
The standard can be downloaded here.