Privacy and Policy

This web site and corresponding software packages are owned, authored and operated by Darzin Software Pty Limited (ABN 95 010 692 154) (“Company” or “Darzin”) and will be referred to as “We”, “our” and “us” in this Privacy Policy. By using this site, you agree to the Privacy Policy of this web site, Darzin authored software and apps (jointly referred to as “the Products”), which is set out on this web site page. The Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the Products.

We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to the Products. We do not make any representations about third-party web sites that may be linked to the Products.

We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual (“personal information”). This Privacy Policy governs the manner in which your personal information, obtained through the Products, will be dealt with. This Privacy Policy is reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information

1. Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Use of Information

2. Personal information that visitors submit to our site or app is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. Copies of correspondence sent from the Products, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
3. Personal Information submitted via the App maybe submitted to third parties authorised by you to allow the App to function correctly.
4. We may use personal or confidential information supplied to us for the additional purpose of direct marketing, which may be opted out of at the user’s written request.

Collecting information on Registered members

5. As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
6. Registration
   Registration is completely optional but required to all our system to provide reasonable functionality. Registration may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account.

Credit Card Details

7. Credit Card details are only stored for the processing of payment and will be deleted once payment is processed. Credit Card details may be processed by third party payment gateway suppliers including Stripe and/or Paypal.

Disclosure

8. Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
9. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Security

10. We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
11. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
12. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
13. We note that all confidential data and information provided by You through use of the software forming part of the Products is visible and accessible by Darzin and approved employees of Darzin. This is required for occasionally fix or correct coding or data issues or bugs in the software.

Collecting Information from Users

14. IP Addresses

Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

15. Cookies and Applets

We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access.
This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

Access to Information

16. We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
17. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Links to other sites

18. We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.

European Union General Data Protection Regulation (the GDPR)

19. For European users, we endeavour to comply with the GDPR, wherever possible. Pursuant to the GDPR, you have the additional right to be forgotten to our system. Please note that we are not responsible for any form of data loss or information loss wherein this right has been requested by you.
20. Except as otherwise provided in the GDPR, you have the following rights:
    1. to be informed how your personal information is being used;
    2. access your personal information(we may provide you with a free copy of it);

• to correct your personal information if it is inaccurate or incomplete;

1. to delete your personal information (also known as “the right to be forgotten”);
2. to restrict processing of your personal information;
3. to retain and reuse your personal information for your own purposes;

• to object to your personal information being used; and
• to object against automated decision making and profiling.

Hosting and International Data Transfers

21. Information that we collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside of Australia. These may include, but are not limited to Australia.
22. We and our other group companies have offices and/or facilities in Australia. Transfers to each of these countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from Darzin’s Data Protection Officer.
23. The hosting facilities for our website are situated in Australia. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from Darzin’s Data Protection Officer.
24. Our Suppliers and Contractors are situated in Australia. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from Darzin’s Data Protection Officer.
25. You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by

EULA for Darzin v2-1 (2021)

Problems or questions

26. If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.
27. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site; http://www.privacy.gov.au/.