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Countless interactions
one source of truth

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Track Interactions

No matter how many stakeholders you have, how many team members, or how many channels, with Darzin you get one source of truth. 

As you’d expect from a CRM, everyone in your team sees the same data. So there are no silos and no double entry. Whether it was an online or face-to-face interaction, all the information you need is in one place.

With just the click of a button, you can see who’s been interacting with a stakeholder, when, and what they both said. You can also quickly search for important information.

Automatically save
emails to Darzin

Simply add the Outlook or Gmail plugin, and all your emails will automatically save to the appropriate contact in Darzin. And if the contact isn’t there yet, Darzin will create it.

Track online
and in-person interactions

See every interaction, regardless of where it happened. Email, survey, meeting minutes or media, you can see every stakeholder communication, all in the one place.

Create surveys
& publish them on your site

Need an easy way to collect detailed feedback? Create a survey in Darzin and publish it on your website. Answers go directly to Darzin and are automatically matched to existing stakeholders.
Easy media analysis
Use Darzin’s qualitative analysis function to get deeper insight into stakeholder views about specific issues. Works for both traditional media and social media.
See how your stakeholders feel
Darzin uses powerful artificial intelligence (AI) to objectively estimate the sentiment of all your interactions (including that from social media, traditional media, online forums and more), free from human bias and preconceptions. So you can see what engagement methods your stakeholders prefer, and how they actually feel about specific issues.
Out of the office? Just use the app!
With the Darzin mobile app for iOS and Android, you can stay abreast of all the important updates and make quick notes about conversations with stakeholders, even when you’re out of the office.
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How to integrate your Outlook email
Watch:
1
Add the Darzin plugin to your Outlook account.
2
Click on any email you want to save and choose to auto-save all future emails or save just that email.
3
Select which project to save it to and select a contact group for the stakeholder
4
Darzin saves the email to the right contact. If the contact doesn’t exist, it creates one.

Case Studies

Community Engagement on Future Flood Risks
Lake Macquarie is located on the east coast of Australia and one of the largest cities in New South Wales. Lake Macquarie City Council provides the community with a diverse range of products and services to improve the residents’ lifestyle. In order to manage community engagement, the city council made extensive use of Darzin, stakeholder […]
Community Engagement in an Award Winning Alliance Project
Auckland’s Clear Harbour Alliance, a jointly funded project by Metrowater and Auckland City Council that involved engineering companies Opus International Consultants, GHD and contractor Downer EDI Works was recognised as a Highly Commended Team of Excellence in a Project Alliance at the Alliancing Association of Australasia’s (AAA) Excellence Awards in Melbourne. Award Winning Alliance Project […]
Managing Stakeholder Engagement across NZTA Major Projects
Managing stakeholder engagement for the New Zealand Transport Agency (NZTA) has helped to create transport solutions for a thriving New Zealand.  NZTA achieves this through four core business functions: Planning the land transport networks Investing in land transport Managing the state highway network Providing access to and use of the land transport system. Darzin is […]

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